Cookie Policy

How we use cookies on our website

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term "cookies" in this policy to refer to all files that collect information in this way.

How we use cookies on our website?

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, this website uses a cookie that stores your Member ID to avoid asking for login info each time you visit. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What cookies do we use?

Generally, our cookies perform one of three different functions:

1. Essential cookies

Some cookies are essential for the operation of our website. For example, some cookies allow us to identify customers and ensure they can access any customer only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that they are entitled to.

2. Performance Cookies

We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

3. Functionality Cookies

We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.

We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

We use cookies for analytics. We like to keep track of, for example, what information and links are popular and which ones don’t get used as much. This helps us keep our information relevant and up to date. It’s also useful to be able to identify trends of how people find their way through our information as well as when and where an error message may originate from.

Analytics cookies are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. These ‘analytics’ cookies are used to improve how a website and its pages work.

We use or allow third parties to serve cookies that fall into the categories above. For example, like many companies, we use outside vendors (e.g. Google Analytics, Lead Forensics) to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Changes and updates to our Cookie Policy:

We reserve the right to amend Cookies Notice at any time, for any reason, without notice to you, other than the posting of the amended Cookies Notice at our site. We will make all reasonable endeavours to notify you of any changes. We may also e-mail periodic reminders of notices to our registered customer database. Nevertheless you should check here regularly to see the current Cookies Notice that is in effect and any changes that may have been made to it.

Contacting finnCap about this Cookie Policy:

finnCap has appointed a Privacy Manager to ensure we protect personal data of our customers. If you have any questions, please contact our Privacy Manager at PrivacyManager@finncap.com and we will do our best to help.

This document was last updated on 8th August 2018.